Jameel Jezrel Francisco

Jameel Jezrel Francisco

Virtual Assistant

Dedicated professional with experience in customer service, data management, and administrative support. Ready to help streamline your business operations.

About Me

I am a dedicated professional seeking to acquire knowledge, skills, and experience that enhance what I have learned in school through real-world application. My goal is to obtain a position that allows me to apply my developing skills and experience in a growing industry.

With a background in hospitality management and hands-on experience in customer service, data management, and administrative tasks, I bring a unique blend of interpersonal skills and technical competency to every project.

Location: Navotas City, Philippines
Education: BS Hospitality Management (2020-2025)
Languages: English, Filipino

Skills & Expertise

Administrative Skills

  • Administrative & Virtual Assitance
  • Quality Checking, Auditing & Data Accuracy
  • Detailed-Oriented Documentation & Reporting
  • Time Management & Task Prioritization

Communication

  • Customer Service & Client Support (Phone,Chat,Email)
  • Email Management
  • Account, Billing, and Order Management
  • Inventory Monitoring & Product Listing Management
  • Customer Relationship Management

Technical Skills

  • Microsoft Office Suite
  • Cloud Conversation
  • Helpdesk
  • Genesys Cloud
  • Avaya
  • Slacks
  • Google Suite
  • Canva
  • Zoom

Professional Experience

Jun 2025 - Nov 2025

HR Assistant

Anglo Eastern Crew Management Philippines

  • Assisted in data management project for HR files and employee records
  • Conducted auditing, updating, and digital filing of personnel data
  • Supported HR administrative tasks ensuring policy compliance
Oct 2023 - June 2025

Customer Service Representative - T-Mobile

Alorica Centris

  • Handled international customer calls and chats for account and billing inquiries
  • Managed logistics including order placement, tracking, and refunds
  • Resolved device and account issues with accurate data updates
  • Performed successful upselling based on customer needs
Jan 2018 - Dec 2022

Accountant Assistant (Part Time)

Benjamin Adriano's Machinery Shop

  • Recorded daily bookkeeping entries including debit and credit transactions
  • Managed product listings and monitored inventory, and tracked employee working hours.
  • Coordinated with the company's accountant to ensure accurate and organized financial records.

Let's Work Together

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Email

francisco.jameel@gmail.com

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Phone

0961-697-2966

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Location

109 E. Rodriguez st., Tanza, Navotas City

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LinkedIn

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